In-stock items: If you are not completely satisfied, you may return your item within 7 days of purchase for a refund. The item and packaging must be in original, unaltered, saleable condition. Shipping, insurance, sizing or alterations costs are non-refundable. Refunds will be made to the purchaser, gift recipients are entitled to a nonrefundable merchandise credit. *This policy applies to in-stock items only, special orders are not returnable. If you are unsure about your purchase, please contact us at 413-449-5275 or email@example.com within 3 days of receipt to discuss the return or exchange. Do not ship to us prior to contacting us so that we may provide specific shipping and insurance instructions. International customers are responsible for insured returned shipments, as well as all duties/taxes/tariffs that McTeigue & Company might incur by receiving the return. Please note: custom and special orders cannot be returned under any circumstance.